Social Services information


Office of Life and Justice, Diocese of Alexandria Louisiana


Cenla Homeless Coalition: Only phone calls at 318-229-2914 or 318-319-5206

Community Action Agency (CCAC): Dire emergencies only until April 13, 2020

Food Bank: Open as usual

Homeless Coalition: Phone contact only 318-319-5206

Manna House: Open, meals will be grab-and-go only 11:30 a.m. to 1:15 p.m.

Salvation Army: No services until further notice

St. Vincent DePaul Store: Closed until further notice

Most Churches have suspended services, please call ahead. Contact information for each church here.

School Feeding Sites: During the closure of our schools, the students from the Diocese of Alexandria Catholic Schools are eligible to receive meals (breakfast and lunch). Listed here are the feeding sites in Avoyelles, Natchitoches, and Rapides Parish.  This information is subject to change.  Please visit each of these school’s social media pages for any changes and new or updated information.  For more information, please call Janet Burgess, Child Nutrition Supervisor at 318-445-6424 ext. 234.

CLECO: To help customers deal with the rippling effects of COVID-19, the new coronavirus, Cleco is temporarily suspending service disconnects and late fees on customer accounts effective today 3/13/2020 until further notice.  View the information  here.


The city has temporarily suspended operations at all city-owned public meeting facilities. The following facilities are currently closed:

The Alexandria Zoo

Alexandria Convention Hall

Randolph Riverfront Center

Coughlin-Saunders Performing Arts Center

Alexandria Youth and Teen Center

Alexandria Animal Shelter

All community centers:

Bolton Avenue Community Center

Martin Community Center

Wilborn Dempsey Multipurpose Center

M.L. King Community Center

Farmer’s Market

Harold Miles Park


All public parks – bathrooms are locked

Links on the Bayou Golf Course

Utility Services - Drive up payments only. Additionally, Mayor Hall has authorized a temporary suspension of utility customer disconnects. Utility Customer Service Main Number - 318-441-6310.

Planning Department Contacts:

Building Permits - inquiries about permitting, picking up permits, paying for permits, submitting permits, contractor registrations, Alisha Vickers 318-473-1372,

Scheduling Inspections - scheduling building inspections, scheduling trade permits, Nerri Brown 318-441-6333,

Building Code questions - any inquiries about residential and commercial building codes, Margaret Waring 318-473-1184,

Zoning Department - inquiries about Zoning Compliances, Home Occupations, Sign permits, Zoning Commission questions, Angela Guillot 318-473-1373, or Ruth Basco 318-473-1371,

Human Resources - 318-449-5021

Engineering - 318-473-1170

Community Development - 318-449-5072

Business Office
Property Tax Questions, Greg Bennett 318-449-5081,


Louisiana Department of Public Health Coronavirus Page

Louisiana Department of Children and Family Services (DCFS): Will provide customer service only by phone, email and online, starting today (Tuesday, March 17), until further notice.

Child Abuse: 1-855-4LA-KIDS (1-855-452-5437

SNAP; FITAP, KCSP or Child Support: LAHelpU Customer Service Center at 1-888-LA-HELP-U (1-888-524-3578).

The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national provides immediate crisis counseling for emotional Distress

Dept. of Education – School meals: After securing waivers from the federal government that enable schools to serve meals to all children age 18 and younger regardless of their location and income during the extended school closure period, the Louisiana Department of Education (LDOE) today published a parish-by-parish list of school meal sites (will open in new tab)to inform families where, when and how free food can be accessed. Janet Burgess, Child Nutrition Supervisor for the Diocese of Alexandria at 318-445-6424 ext. 234.

Info on the Corona Virus in Louisiana:

Landlords evicting for nonpayment of rent: No Federal or State call for stopping evictions during crisis so far.

Centers for Disease Control and Prevention Coronavirus Page